We apply our hypercasual methodology to support too. Fast iteration means fast solutions.
SUPPORT PHILOSOPHY
Test issues ruthlessly. Solve or escalate instantly. Iterate until perfect.
Instant answers to common questions
Reach our iteration team directly
Specific app troubleshooting
We use hypercasual gaming's "test to kill" methodology: AI-driven development, real-time user feedback, and 2-week iteration cycles. Features that don't engage users get killed immediately - we only scale what works.
Go to your App Store or Google Play settings → Subscriptions → Find our app → Cancel. Must be done 24+ hours before renewal. We make it easy because we're confident in our value.
That's our methodology at work. We constantly A/B test features based on user data. If something isn't engaging, we kill it fast and try something new. This ensures only the best features survive.
Absolutely. Our AI-driven security protocols are updated as fast as our apps. Gaming-industry-grade protection with continuous monitoring. Speed doesn't compromise security.
Tap "Restore Purchases" in the app settings. Our AI verifies your purchase history instantly across all our apps. One restore works for everything.
RAPID RESPONSE GUARANTEE
We test our support like we test our apps. Expect responses within hours, not days. If it takes longer, we're iterating our support process.
