Support Center - Avalanche Factory | Get Help With Our AI Apps

FAQs

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App Support

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Frequently Asked Questions

How do I cancel my subscription?

You can cancel your subscription at any time by going to your App Store or Google Play account settings. Find the subscription management section, locate the Avalanche Factory app you wish to cancel, and follow the cancellation instructions. Please note that cancellations must be made at least 24 hours before the end of your current billing cycle to avoid being charged for the next period.

How do I restore my purchases?

If you've reinstalled one of our apps or installed it on a new device, you can restore your previous purchases by tapping the "Restore Purchases" button typically found in the app's settings or subscription screen. This will verify your purchase history with the App Store or Google Play and restore any valid subscriptions or one-time purchases.

Is my data secure?

Yes, we take data security very seriously. All personal information is encrypted and stored securely. We use industry-standard security protocols to protect your data, and we never share your personal information with third parties without your explicit consent. For more details, please review our Privacy Policy.

How do I update my app?

To ensure you have the latest features and bug fixes, we recommend keeping your apps updated. You can update our apps by visiting the App Store (for iOS devices) or Google Play Store (for Android devices), going to the "Updates" section, and checking if any updates are available for your Avalanche Factory apps.

What if I have trouble with in-app purchases?

If you're experiencing issues with in-app purchases, please try the following steps: ensure your payment method is valid and up-to-date, check your internet connection, restart the app, or try signing out and back into your App Store or Google Play account. If problems persist, please contact our support team with details of the issue.